1. Agreement to terms
By accessing or using LeadRealPro (the "Service") you agree to be bound by these Terms & Conditions. If you do not agree, you may not use the Service. If you accept on behalf of a brokerage, team, or other entity, you represent that you have authority to bind that entity.
2. Accounts and eligibility
You must be at least 18 years old and able to form a binding contract. You are responsible for:
- Maintaining the confidentiality of your credentials and any team member access you grant.
- All activity that occurs under your account, including actions taken by invited users.
- Providing accurate registration and billing information and keeping it current.
3. Subscriptions, billing, and renewal
Paid plans are billed in advance on a recurring basis and renew automatically until cancelled. Fees are non-refundable except where required by law. We may change pricing with reasonable prior notice, effective at the start of your next billing period. Failure to pay may result in suspension or termination.
4. Acceptable use
You agree not to:
- Send unsolicited communications or violate anti-spam, telemarketing, or do-not-call rules.
- Upload contact data you do not have a lawful basis or consent to process.
- Reverse engineer, resell, or attempt to circumvent access controls or usage limits.
- Use the Service to publish unlawful, deceptive, discriminatory, or infringing content.
- Interfere with the integrity, security, or performance of the platform.
5. Your content and data
You retain all rights to the leads, listings, media, site content, and other materials you submit ("Customer Data"). You grant us a limited, worldwide license to host, process, transmit, and display Customer Data solely to operate and improve the Service for you. You are responsible for the legality of Customer Data and for obtaining any consents required to process it.
6. AI features
The Service includes AI-assisted drafting, summarization, and recommendations. Output may be inaccurate or incomplete and is provided for assistance only. You are solely responsible for reviewing AI output before sending it to clients or relying on it for any real estate, financial, or legal decision.
7. Custom domains and published sites
Where you connect a custom domain, you represent that you own or control it. You are responsible for the content published on your sites and for compliance with applicable advertising, fair housing, and licensing rules in your jurisdiction.
8. Intellectual property
The Service, including its software, design system, templates, and trademarks, remains our exclusive property. No rights are granted except as expressly stated in these Terms. Feedback you provide may be used without restriction or compensation.
9. Third-party services
The Service may integrate with third-party providers such as email, analytics, DNS, payment, and AI vendors. Your use of those services is governed by their terms, and we are not responsible for their acts or omissions.
10. Suspension and termination
You may cancel at any time from your account settings. We may suspend or terminate access for material breach, non-payment, suspected abuse, or legal requirement. Upon termination, your right to use the Service ends immediately; you may export Customer Data for a reasonable period afterward unless prohibited by law.
11. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation, or any specific business result.
12. Limitation of liability
To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our aggregate liability arising out of the Service will not exceed the amounts you paid in the twelve months preceding the claim.
13. Indemnification
You agree to indemnify and hold us harmless from claims, damages, and expenses arising out of your Customer Data, your published sites, your use of the Service, or your violation of these Terms or applicable law.
14. Changes to these terms
We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use after the effective date constitutes acceptance.
15. Governing law and contact
These Terms are governed by the laws of the jurisdiction in which the platform operator is established, without regard to conflict-of-law principles. Questions can be sent to legal@leadrealpro.com.